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BUSINESS REPORTING - iDA

The iDA (iReports Data Agent) is specifically designed to securely and reliably extract, then send business intelligence data from your applications and data sources to your iWebGate Portal Server where the reporting engine will construct and deliver reports in a secure permission – based folder structure for you.

It is important to note that an iDA can be installed and obtain information from multiple applications and/or data sources and from multiple locations. As an example, you can install an iDA in your local office and also at your interstate office or a step even further at your client’s office to meet complex reporting needs.
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Once installed:

1. Authenticate with an iWebGate Portal Server
The iDA will only function through an iWebGate Portal Server to ensure that your data is never sent to unauthorised locations. If your iWebGate Portal Server is installed locally, data will be sent with speed and reliability with no sensitive data ever leaving your network. If information is being sent to a portal server sitting externally, then all communication is done over a secure connection (i.e. HTTPS/SSL).
 
2. Obtain data sets
Once your iDA authenticates with your iWebGate Portal Server(s), all of the data sets that were installed in the portal are downloaded. Essentially the data sets obtain all of the information (i.e. SQL queries) that are necessary to obtain the information from the applications and data sources in your network which will be used to compile the reports.

Once the data sets have been downloaded to your local iDA, you assign a ‘Data Source’ to provide the iDA with access for extracting your data. The iDA utilises the popular ‘ODBC’ framework allowing connectivity and data extraction from almost all database vendors on the market. The iDA also provides a mechanism to ‘Preview’ your extracted data inside the iDA prior to the data being sent to your portal. This preview allows you to ensure you only send the data required and nothing more. Additionally this ‘previewed’ data can be exported for review in HTML, XML or CSV formats.
3. Schedule times to send information
For every data set you have the ability to schedule when information is to be sent to your iWebGate Portal Server. Information can be sent automatically at predefined times (e.g. time, day, week, month) or sent manually using the ‘run now option’.

This allows complete flexibility for controlling when your data is made available to your portal.
 
4. Auditing, System Reporting
The iDA tracks events relating to application and transaction logs. These logs can be sent to our support system allowing us to analyse any technical support issues you may encounter. Additionally a fully featured Feedback, Features and Bug System is built right into the iDA.

In terms of keeping up to date with the latest version, you have the ability to update your version of the iDA without needing any CD-ROM installation or manually having to download any installation programs.

It is also important to note that iWebgate can never access your local iDA logs or transaction history. Our automated support system can only be triggered manually by your authorised staff.